Free Shipping

 

 

Enjoy FREE SHIPPING & RETURNS on all orders in the US! A little something special from us at MADELiNE to you. Free shipping orders are sent out as UPS ground shipping on all orders within the United States. We do not ship to P.O. Boxes or APO addresses.


SHIP METHOD COST PER ORDER:

Standard: UPS Ground delivery in 3-7 business days FREE!

Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays. Orders are processed and shipped 1-2 business days after the order is placed.

RETURNS:

Don't love your purchase? Please see our Return Policy page for details on how to send back your returns free of charge.

ADDITIONAL FEES

1. If a delivery address needs to be changed after your order has shipped, a $15 redirect fee will be charged to your original payment method.
2. If a delivery is returned to sender due to an incorrect or invalid shipping address, or if the recipient was unavailable to receive the package during UPS's delivery attempts; a $10 return to sender fee per pair of shoes will be charged to your original payment method.

INTERNATIONAL SHIPPING

Love MADELiNE shoes, but located outside of the US? No problem. We've collaborated with MyUS.com to be able to ship to over 225 countries.

MyUS.com is an international mail forwarder that can provide you with your own private U.S. street address to receive mail and merchandise. They will then consolidate your items and ensure proper, timely delivery of your MADELiNE orders to your international address. Their shipping rates apply.

Visit MyUS.com to sign up or learn more.

Follow these two steps for international delivery:
  1. Get your own U.S. address in America at www.MyUS.com.
  2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

Identity and Credit Card Verification
To ensure security for our customers, MADELiNE reserves the right to request identity verification via fax.

Shipping Rates
You can get the rates from MyUS.com. You will not have to pay us any additional shipping charges.

Duties and Taxes
MyUS.com will include these in their rates. Please visit www.MyUS.com for more details.